Case

Home Appliance Manufacturer in India

A well-known home appliance manufacturer in India specializing in electric heaters, water heaters, and industrial heating equipment sought to enhance the performance and lifespan of heating elements. With increasing market demand, the client aimed to improve product quality while reducing after-sales failure rates.

Client Requirements

The client required a heating resistance wire capable of maintaining stable performance at high temperatures while offering excellent oxidation resistance and durability. The wire needed to meet specific resistivity standards and be delivered on time to avoid production downtime.

We provided the client with a high-performance NiCr (Nickel-Chromium) heating resistance wire, offering:

• Stable operation at 1200°C without significant performance degradation
• A dense oxide layer on the surface, effectively resisting high-temperature oxidation and corrosion, extending the wire’s lifespan

The heating resistance wire was custom-produced with a 0.45mm diameter and resistivity of 1.1 µΩ·m, as per the client’s specifications. We also supplied technical documentation, including material composition reports, electrical performance test reports and usage recommendations.

• A strategic inventory system ensured timely replenishment during peak seasons.
• Long-term after-sales support helped the client optimize manufacturing processes.
• Adjustments were made based on real-world feedback to refine product parameters.

• Initial testing results: The client confirmed stable high-temperature performance, with no oxidation peeling and a significant increase in thermal efficiency.
• Product performance over time: The wire's lifespan increased by over 30% compared to previous materials, reducing maintenance frequency. The high precision and consistency of the resistance wire made it easier to wind into heating elements, receiving strong approval from the production team. End consumers praised the improved heating appliances, contributing to a 15% increase in sales.
• Future collaboration: Impressed with quality and supply efficiency, the client expressed interest in jointly developing advanced high-temperature materials for further expansion into premium heating equipment.